EV charger disconnected in VRM

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question

Johan Bahn Larsen asked Jun 20, '23

EV charger disconnected in VRM

Hi

I have a victron system consisting of three multiplus and a couple of Pylontech batteries. This works flawlessly.

I have recently added an EV charger to the system.

The charger works fine in all modes and everything looks correct on the charger portal

My problem is that it doesn't show up correctly on the VRM portal. It says it is disconnected and the charger consumption is shown as part of the AC load

During the setup process I accidently removed all disconnected devices from the remote console and now I can't seem to connect again.

Can anybody help with this?

Thanks in advance.

VRM ev charging station

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Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jun 20, 2023 at 04:26 AM

Hi, do you see the charging station in remote console?

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Lucian Popescu (Victron Energy Staff) answered · Jun 24, 2023 at 09:13 AM

EVCS and GX should be in the same network. Looking at the IP addresses, it seems it's not like that (one is 192.168.1.31 and the other one 192.168.87.174). Can you take a look please?

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Modifications Space

Node Red Space

Answer 1 · 2023-06-20T15:37:17Z

Johan Bahn Larsen answered · Jun 20, 2023 at 03:37 PM

Hi Lucian. I did during the initial installation processer but it also said "disconnected". Accidentally I pressed the " remove all disconnected devices" oprion in the remote console that was available at that time. Now both this option and the charger has disappeared from the console

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Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jun 21, 2023 at 04:30 PM

Can you share a picture from the settings/general webpage from the EVCS ?

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Answer 2 · 2023-06-22T14:49:27Z

Johan Bahn Larsen answered · Jun 22, 2023 at 02:49 PM

Here is screen a shot of settings. As you can see the I have pressed the "check" button and the communication with the GX device seems ok

1687445287693.png (70.1 KiB)

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Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jun 23, 2023 at 05:33 AM

Can you tell me the VRM portal ID, so I can take a look?

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Johan Bahn Larsen Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jun 23, 2023 at 02:15 PM

You can see it on the screen dump above

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Lucian Popescu (Victron Energy Staff) ♦♦ Johan Bahn Larsen commented · Jun 23, 2023 at 04:15 PM

true!

What's the IP address of the EVCS?

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Johan Bahn Larsen Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jun 24, 2023 at 08:03 AM

http://192.168.1.31/

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Answer 3 · 2023-06-24T19:47:05Z

Johan Bahn Larsen answered · Jun 24, 2023 at 07:47 PM

Thanks. This Solved the issue

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Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jun 25, 2023 at 09:31 AM

With pleasure!

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ponzoa Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jul 03, 2023 at 08:21 AM

Hi @Lucian Popescu (Victron Energy Staff) I'm having a similar issue at VRM ID c0619ab3b0cb and the EVCS is at IP 192.168.0.100

I can't seem to find a way to remotely conenct to the EVCS. It disconnected on Saturday and won't come back. Clients not in.

Thanks for your support.

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Lucian Popescu (Victron Energy Staff) ♦♦ ponzoa commented · Jul 03, 2023 at 10:01 AM

Hi, make sure the charging station is connected on the same network as your GX device. At this moment, your cerbo can't communicate with the EVCS, as you can see below.

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1688378486927.png (39.8 KiB)

ponzoa Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jul 03, 2023 at 10:06 AM

The wifi coverage is 3/4 but it connects and disconnects. Unless there is an external intermittant interferance, I don't know what else to say or do.

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ponzoa ponzoa commented · Jul 03, 2023 at 10:07 AM

This screenshot taken now shows 2 minutes ago it was connected

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1688378800015.png (25.3 KiB)

ponzoa ponzoa commented · Jul 03, 2023 at 10:11 AM

It just came back. If the coverage is fine, What else do you think it could be?

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1688379067389.png (37.7 KiB)

Lucian Popescu (Victron Energy Staff) ♦♦ ponzoa commented · Jul 03, 2023 at 10:15 AM

Can you share a picture with the main webpage of the device?

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ponzoa Lucian Popescu (Victron Energy Staff) ♦♦ commented · Jul 03, 2023 at 10:46 AM

I'm not on site at the moment and the client is out.

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Answer 4 · 2023-07-10T09:53:39Z

ponzoa answered · Jul 10, 2023 at 09:53 AM

I'm now onsite @Lucian Popescu (Victron Energy Staff) sorry for the delay. Find here the screenshots

2023-07-10-10-40-21-921.jpeg (3.2 MiB)

2023-07-10-10-40-11-480.jpeg (3.9 MiB)

2023-07-10-10-39-59-694.jpeg (4.1 MiB)

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Answer 5 · 2023-07-20T21:32:13Z

fega86 answered · Jul 20, 2023 at 09:32 PM

Hi everyone,

ich have a color gx, multiplus and pylontech batteries and mppt450/200 All works fine.

Now i installed the EV and i still have 2 problems.

First i can not bring the EV into the vrm or even to the GX device. But the EV is somehow connected as i can see on the EV how full is the pylontech and how much pv power is currently producing.

Booth are in the same network and if i click "discover" on EV it will find all the data"s like vrm and ip of the gx.

Second problem is that on the EV there is the wrong time and date. I choose the wright time zone but i can not change the time Or date.

Could someone give me any advice?

Cheers

Felix

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