No DC current through new Quattro

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question

rebecca-bauman asked Jun 8, '23

No DC current through new Quattro

I have a new Quattro that has 0 DC amps at all times. AC output only works when I have an AC input (generator connected to AC1). It detects the batteries and their voltage, but will not charge or pull power from them. It says inverting when there's no AC input, but then says there's no AC load to power. I've checked all the current settings in VE Connect & Configure, nothing seems to make a difference. Recommendations on settings to check? Or might it be a mechanical failure?

System when there's no AC input

battery charging current limit

screenshot-2023-06-07-191553.png (28.9 KiB)

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Alexandra ♦ commented · Jun 08, 2023 at 05:13 AM

@Rebecca Bauman

Are you connected to ac out 1 or 2 for loads?

AC2 out only works when there ac input, unless programmed otherwise.

The system stays live from the batteries (since there is no other power source in your setup?), so that suggests they are on and there is connetion to the battery. What batteries do you have?

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rebecca-bauman Alexandra ♦ commented · Jun 14, 2023 at 06:09 AM

Thank you! I only had output AC2 connected, so I moved it to AC1 and everything works now.

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Answer 1 · 2023-06-14T14:07:20Z