james09 avatar image
james09 asked

VRM Commercial Assistance

Hi - I have 40+ VRM instances and require assistance from time to time. I am based in Australia and would generally like after hours // weekend assistance. I'm wondering if anyone knows of a commercial provider who can oversee any errors on my system and help troubleshoot for a fee? Might even be better if they're not based in Australia as the time zone difference could help. Thanks!

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Alexandra avatar image Alexandra ♦ commented ·

It might be worth educating the users/operators so they can monitor and self troubleshoot the smaller stuff and know when to call for assistance on more complex problems.

Often the bigger issues require boots on the ground.

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