My Venus GX is regularly, but not permanently connected to the internet and up until now has updated its own firmware automatically without my intervention. Today when I looked at the remote console I could see the message ‘installing firmware 2.30’, or something similar. This message never went away so I went to the menu option to revert to the original firmware. Now I can’t access the unit at all. The WiFi in the unit is disabled and the fixed IP address that I set for the unit, connected to the LAN, does not respond to a ping.
How can regain access to the unit?