question

betriebsdruck avatar image

VictronConnect App Keeps Reconnecting

Hello victron Team,

I have a permanent Problem with the Handy App v5.7
The smartsolar (Re)connects every 20-30 Seconds to the software. Or the software reconnects to the smartsolar, i dont know.
With the 5.5 App on iOS There ist No Problem.
My Problem device ist a CAT S 60 Android 6.0.1
VictronConnect
1 comment
10 |3000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Nobody else with this Problem?

1 Answer
Guy Stewart (Victron Community Manager) avatar image

Thanks for reporting, I have forwarded this on to the devs.

1 comment Share
10 |3000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

... if i can do anything for debugging this problem ...
i will do screenshots - list system information - anything else ? ...