question

betriebsdruck avatar image
betriebsdruck asked

VictronConnect App Keeps Reconnecting

Hello victron Team,

I have a permanent Problem with the Handy App v5.7
The smartsolar (Re)connects every 20-30 Seconds to the software. Or the software reconnects to the smartsolar, i dont know.
With the 5.5 App on iOS There ist No Problem.
My Problem device ist a CAT S 60 Android 6.0.1
VictronConnect
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betriebsdruck avatar image betriebsdruck commented ·

Nobody else with this Problem?

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1 Answer
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Thanks for reporting, I have forwarded this on to the devs.

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betriebsdruck avatar image betriebsdruck commented ·

... if i can do anything for debugging this problem ...
i will do screenshots - list system information - anything else ? ...

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