In October 2020 we had installed on our property a Solar system that includes a Victron 10kva invertor as the core of the system i.e.
- 10kva Victron Invertor
- 5kva Fronius Invertor (soon to be increased to 2 x 5kva Fronius invertors)
- 9kw of PV collectors (shortly to be increased to 18kw of PV collectors)
- 50kw PylonTech Batteries
To date, our installer has been unable to get the Victron Controller panel to display accurate data/information of what the system is doing i.e. system is apparently doing one thing whilst the display says the system is doing something different.
This has been very disconcerting as a user of the system.
The feedback from our installer is that it has been difficult to get information/support out of Victron Australia on the system.
Display/software issues occurring in our Victron controller:
- When the PV collectors are generating power, in the Victron controller there is no progression/power direction markers on display between the PV/Fronius indicator box (bottom right of the Victron controller screen) and the blue Victron10kva invertor indicator box (center of the Victron controller screen)
- When the PV collectors are generating power, the Victron controller displays the generated power as going to the grid and batteries, rather than just going the batteries
- The status of the batteries data in the Victron Controller ‘Pages’ screens does not match the status of the batteries data in the Victron Controller ‘Menu’ screens
Any assistance/insights would be much appreciated.
Q: Would this fall into the area of a malfunctioning controller and possibly a warranty issue with Victron Australia?