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offroadflow asked

Replacing VENUS GX

Since weeks I'm in back and forth contact with BET Solar Spain to swap a Venus in VRM.

After installing the new Venus, choosing the old installation to keep and replacing it VICTRON VRM automatically adds a "- USEDASREPLACEMENT" behind the unique VRM number and therefore breaks the system right away since it does not recognize its own change. Well done Victron!

The Spanish company is unable to understand that even if they trying to repeat this process a million times it will still not work.

After about a month of trying I'M TIRED of this. I KNOW that the problem is SYSTEM based from VICTRON itself. So PLEASE would somebody finally LISTED UP and change this issue for good?


Venus GX - VGX
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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·
@Guy Stewart (Victron Community Manager) Maybe something you can help with.
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