2 5kva's in parallel, is it possible to make them auto rest after a error 17 so that my client does not have to manually reset.
asked
error 17 auto reset.
VE.Bus Error: VE.Bus Error 17: One of the devices assumed master status because the original master failed
"Error 17 - Original Master Missing
This error can only occur on systems with multiple devices installed per phase. For example a single phase installation with two or more devices in parallel, or a three-phase installation with six or more devices.
Error 17 will only appear on slaves. You'll see it when its phase-master is no longer communicating on the VE.Bus network.
In some cases this error can be seen temporarily while using Remote VEConfigure to write a new configuration.
Otherwise, the most likely cause is bad cabling/contacts on the VE.Bus: Check cabling and contacts. Make sure to also inspect the female RJ-45 sockets, instead of only the cabling: Sometimes badly mounted RJ45 cable connectors prevent the spring-contacts in the female RJ45 connectors on the Multis to properly make contact.
If nothing can be found and the failure persists a hardware error might be the cause. Contact your distributor, and also report the exact LED indication of the Master and all slaves in that phase. "
https://www.victronenergy.com/live/ve.bus:ve.bus_error_codes
Doesn't answer your specific question though.
I have checked all the cables, its a overload error that triggered error 17. i had 7000 watts combined coming in at the time from the PV but the 2 5 KVA's should be able to handle that. It was during battery charging, the loads were minimal just over 500 watts on the ac side.
2 x 2.5 kVa's in parralell? And is it AC coupled? If so thats more solar than should be connected to them and it will overload the fact loads were minimal would actually make the situation worse. As far as auto reset of error 17 i dont think its possible.
2 x 5 kva in parralel. We replaced all the network cables today and will monitor it.
Sorry mis-read that, yeah that shouldnt cause a problem then. Still will be followng how you get on as having similar issues
I found 2 things and one should not affect it but each time its been on i have been having errors. 3 phase compensation.
I replaced all the network cables with my own that i made up with much care and its been fine since my last post.
@Martin Coetzee You should read the factor 1.0 rule :https://www.victronenergy.com/live/ac_coupling:start?_ga=2.38257121.314233798.1553498915-779317231.1549898832
Error 17 might be a result of the overload situation.
Checking the RJ45s between the 2 Multis can't do any arm...
i have 8400 watts of panels only because the roof situation did not allow good alignment, most wattage i have seen is 7200. i can always turn down the regulators if need be.
It is 2 x 150/100 mppts.
Hi all
Had one of the systems go in to error 17 this morning at 3.40am
The last time it did this error 17 was on the 24th March
Strange how it can last best part of 3 weeks with no issues.
Very disappointed that there has been no fix or feed back from Victron
Regards
Mike
We are having Error17 isses on 2 x 5kw multis as well on a site we have taken over installwd by others. Its an intentionally islanded site, only grabbing the grid on low SoC or high load. We are using assistants for this and having Error 17. I note that the original installer was using the Virtual tab and in there is a check box to default to On in the event of an error. Wondering if this will work work buy keeping the system up. The the original installer unfortunatly didnt set the customer up on VRM and as we had to change the CCGX we cant tell if the system had the Error 17 b4 we got involved. The customer never used to loose power so im wondering if that check box keep the system up.
As far as i know your cannot load your ESS assistant while your virtual switch is on. I am micro managing the system remotely as i have seen a pattern. I am going to be replacing the 2 kva with one 10 Kva.
