VictronConnect won't connect to Android Phone via Bluetooth using SmartShunt

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donincanada59 asked Jan 17, '22

VictronConnect won't connect to Android Phone via Bluetooth using SmartShunt

Installed a SmartShunt
Bluetooth light is flashing on SmartShunt
VictronConnect Successfully installed on Android Phone

One time, the VictronConnect Paired and connected to the app and was was able to use it. Since then, I can't get it to show up once paired??? Pictures below.

Here is the "device list" on the phone..."nothing".

I tried disconnecting and reconnecting the power to the smart shunt but nothing?

Not sure what else to do???

VictronConnect

device-list.gif (118.9 KiB)

paired-devices.gif (142.4 KiB)

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Answer 1 · 2022-01-17T19:29:50Z

Matthias Lange - DE answered · Jan 17, 2022 at 07:29 PM

Don't use the phones Bluetooth menu to pair, only use VictronConnect.

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Answer 2 · 2022-01-18T07:38:25Z

Thiemo van Engelen (Victron Energy staff) answered · Jan 18, 2022 at 07:38 AM

Hi,

Do you have location services enabled on the phone and did you give location permission to VictronConnect?

Kind regards,

Thiemo van Engelen

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