question

peder-jacobsen avatar image

Remote VE Configure setting not available even if VRM two-way communication is set to on

vrm.pngI have av Cerbo GX and activated two-way communication but the button for VE Config is not available in the VRM portal. What setting is missing?

two-way.png

VRM
two-way.png (25.5 KiB)
vrm.png (86.0 KiB)
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2 Answers
klim8skeptic avatar image
klim8skeptic answered ·

You have remote support "disabled".

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Hi, Remote Support is not related, something else must be amiss
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi, Remote VEConfigure is for Multis, Quattros and other VE.Bus connected inverter/chargers as well as inverters connected on the VE.Bus port. For what I can see on your screenshot, looks like you don’t have such device.

Perhaps you are looking for something else. Check-out VictronConnect, in there log in to VRM.

See: https://www.victronenergy.com/media/pg/VictronConnect_Manual/en/victonconnect-remote--vc-r----configuration-and-monitoring-via-vrm.html

There is also a video



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