question

thierry-lhuissier avatar image
thierry-lhuissier asked

Missing Devices - VictronConnect App Android

Hi all,

This is probably a silly question, but I was wondering if not being able to see the MPPT (and the inverter) in the VictronConnect App was a normal behaviour? I can see the MPPT only if I am within the Bluetooth range, but I was thinking you should be able to also see it within the app if the components are linked together with a GX product.

SmartSolar Charger MPPT 250/70 (FW: v1.59) – Connexion to Venus with VE.Direct port

MultiPlus-II 48/3000/35-32 (FW: 456) - Connexion to Venus with VE.Bus port

Venus GX (FW: v2.73)

VictronConnect Android – 5.51

Many thanks.

VictronConnect
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1 Answer
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

If you are not in Bluetooth range you have to switch to the VRM tab in VictronConnect and the GX device has to be online and connected to the VRM portal.

https://www.victronenergy.com/media/pg/VictronConnect_Manual/en/victonconnect-remote--vc-r----configuration-and-monitoring-via-vrm.html

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