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rjensen25 asked

Multiplus 12/3000 shows as "initialising" when connected to VictronConnect via MK3-USB


My Victron Multiplus 12/3000va will connect properly via bluetooth when connected to my bluetooth dongle, but when I try to connect to my Mac laptop via the MK3-USB, it shows as "initialising" and I can't change any of the settings as a result. I've tried to download the VE Configuration tools to see if that would help, but i get an error message that states "invalid format" when my Mac tries to extract the zip file. I assume this is because these files are made for Windows?

Any help would be appreciated. Thanks,

multiplus ve.busMK3
2 |3000

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