My Victron Multiplus 12/3000va will connect properly via bluetooth when connected to my bluetooth dongle, but when I try to connect to my Mac laptop via the MK3-USB, it shows as "initialising" and I can't change any of the settings as a result. I've tried to download the VE Configuration tools to see if that would help, but i get an error message that states "invalid format" when my Mac tries to extract the zip file. I assume this is because these files are made for Windows?
Any help would be appreciated. Thanks,