question

Stephen Kunkel avatar image
Stephen Kunkel asked

My installation have disappeared from VRM Portal.

All of a sudden my installation has vanished. On the PC I log on and it says "no installations found". On my Android I see the Venus is online with the installation number but when I try to access it there is no data. Anyone else having issues?

As an aside, my Home Assistant instance is still able to communicate remotely with the provisioned Victron data included so the remote site is still working normally.

VRM
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1 Answer
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi, have you tried re-adding it? The most logical thing to have happened is that another admin user of the installation removed you, or you - accidentally - pressed the remove button yourself.

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