I am unable to load and run VE.Bus BMS assistant on the Multiplus. I am using the MK3 to USB interface with Windows 10 and VE Configure. I used Victron Connect to update the Multiplus to the latest firmware without difficulty. Due to "docs.victronenergy.com/victronconnect.vebus.html#limitations" instructions I am using VE Configure application to setup the VE.Bus BMS Assistant according to the "Victron VW Van Electrics Install - Episode 3 Mains Electricity" video. At the point where the video says select the "Start Assistant" button followed by "Next" there is a requirement to set the dip switches 1=on and 2 = off. As soon as the dip switches are changed the Multiplus becomes unresponsive. I also tried with the switches set 1=off 2=on. In both cases the Multiplus remained unresponsive until I used Victron Connect app to reinstall the latest firmware. What I am I doing wrong while trying to get the VE.Bus BMS Assistant installed?
