After only 6 weeks my 5kVA Multiplus II has failed!!! My installer has taken the faulty unit into the distributor who has submitted all the warranty info. The disappointing thing is the time this all takes and so far I have no idea when a replacement will be coming. It is kind of critical when you are relying on power. Can this process be streamlined, maybe have a swap out or something similar?
Also, I have heard that the Multiplus II is not as reliable as the Mulitplus. Is this true?