Raymarine MFD integration "no hardware found"

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urstanner asked Aug 8, '23

Raymarine MFD integration "no hardware found"

Good morning

We are getting an error from the Victron app called "no hardware found".

We have a CERBO GX, that is connected to a normal internet router / hub. On the same hub, we have connected an AXIOM 12+ with Lighthouse 4 operating system. We are not using a Raymarine HS5 switch.

We have configured the Cerbo with the necessary settings (ModBus TCP = enabled), MQTT on LAN (SSL) = enabled, MQTT on LAN (Plaintext) = enabled.

Physical network connections are OK (green light on router's port).

A few questions:
- Is a connection to a HS5 required?
- Any idea how we can debug this problem?

Thanks for your help

cerbo gx marine mfd app raymarine

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Answer 1 · 2023-08-08T12:09:45Z

JohnC answered · Aug 08, 2023 at 12:09 PM

@urs.tanner

I've no personal experience with Raymarine, but there's some highlighted 'Notes' in here which are probably relevant.. https://www.victronenergy.com/media/pg/Cerbo_GX/en/marine-mfd-integration-by-app.html#UUID-906e773b-f29c-2b77-56a8-d9ade87cc418

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Answer 2 · 2023-08-08T13:48:24Z

drlykke answered · Aug 08, 2023 at 01:48 PM

Hi @urs.tanner

Don't know if it's relevant in your case. But I have had som issues connecting an AXIOM 12 with two AXIOM 7 via Ethernet. I also went for a standard switch, instead of the HS5. First, I tried with a 1GB switch, and it would not work. Kept dropping the connection. I then installed a 100MBIT switch instead, and it worked.

So perhaps that's worth a try...

PS. Maybe you can debug with a crossed LAN cable directly between the units...

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Answer 3 · 2023-12-15T02:58:01Z

Sarah answered · Dec 15, 2023 at 02:58 AM

Hi @urs.tanner how did you go with your install? Integrating the CerboGX on a Raymarine network without loosing internet connectivity for the Cerbo is a bit tricky. Happy to help.

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