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Pavel Rudolecký avatar image
Pavel Rudolecký asked

Phoenix smart 5000VA no output??

Hello, can someone help me troubleshoot phoenix smart 5000VA? I updated firmware and now I am stuck with this LED code which I can not figure out. Battery voltage 51.29V no output AC voltage.
I can turn the inverter ON in settings but nothing happens. Only ''State'' in main screen changes to ON.

https://www.youtube.com/shorts/mmV6q9EDU0Y

370319940-288261130767547-6743613824615879787-n.jpg

Phoenix Inverter
370319940-288261130767547-6743613824615879787-n.jpg (70.3 KiB)
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2 Answers
Michelle Konzack avatar image
Michelle Konzack answered ·

The "Power" led is flashing twice, and DID YOU RTFM (Read The Fine Manual)?


The Phoenix output is overloaded or short circuited. Disconnect the AC out and try starting it again.


Please check this first.

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Pavel Rudolecký avatar image Pavel Rudolecký commented ·
It's still the same without any AC out connected. Is it possible I got faulty inverter with internal short?
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Pavel Rudolecký avatar image
Pavel Rudolecký answered ·

Another short video with no ac output.

https://youtube.com/shorts/RoeNs8OQjBQ?si=D-xk6qqlHtYLg8fd

Same situation

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