Phoenix Inverter VE.Direct: 32k or 64k firmware image, which one do I need?

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hubertb asked Jan 30, '21

Phoenix Inverter VE.Direct: 32k or 64k firmware image, which one do I need?

Hi,

I have a Phoenix Inverter VE.Direct 12V 375VA 230Vac that is suffering from a failed firmware upgrade (at least I believe this is what the blinking LEDs are trying to tell me).

Looking at professional.victronenergy.com for firmware flash images, it seems that there is a 32k version and a 64k version for my device (12V 375VA 230Vac). The 32k version would be the one with A211 in the name, the 64k version would be the one with A241 in the filename.

I could not find A211 or A241 anywhere on the inverter. Does anybody have any hints that helps in picking the right firmware image?

Thanks in advance :)

Phoenix Inverter firmware update VE.Direct

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Answer 1 · 2021-01-30T18:48:10Z

Matthias Lange - DE answered · Jan 30, 2021 at 06:48 PM

1. VictronConnect should install the correct FW automatically.
2. You cannot install a wrong FW so just try both.

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