question

sigve avatar image
sigve asked

IP67 Bluesmart bluetooth connection

I got a customer who i have sold a 220V BlueSmart IP67 charger to. But I got some problems with connecting to my phone. I cant even put in the six digit PIN.

And when I find the device on the list it just says it needs updating. This is quitting at about 40%. And then I get disconnected.

Furthermore the LEDs on the charger is blinking fast, both the power and mode light. There is not anything about this type of signal in the manual.

Anyone got some tips?

chargerBluetoothled
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2 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi Sigve,

Have you resolved this issue?

Please try connecting with an iPhone. It sounds like the bluetooth interface needs a firmware update.

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sigve answered ·

I got it to work. I went back to the customer after a few days and when I got there everything was fine. I got no clue what the problem was.

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Related Resources

Additional resources still need to be added for this topic

VictronConnect bluetooth troubleshooting guide