Hello everyone, Just unpacked my new Phoenix inverter 12/1200 and realised, factory cables showing some wear and crimps been fitted with circle marks from batteries. Contacted the seller and he said, Victron test their products before send out warehouse. Could that be the case or the unit could be sold and returned (refurbished)? Thanks
I took a closer look at the lugs of a MultiPlus Compact 12/1600 (brand new freshly delivered from Victron) today as I configured the unit for a customer. They looked exactly the same so I would say it is normal.
Not sure about the box of the old Phoenix inverter but the box of the MultiPlus Compact is sealed with clear tape and big staples at the top. (But it is a completely different box)
I think your box should have at least a piece of clear tape somewhere.
That's nonsense. Everything in a new product should be new and unused.
Interesting how you say that you can see marks from the battery connections? Battery cables are not supplied with new inverters, the installer is supposed to make up the cables custom to the install.
@Slavi I never noticed that but to be honest I never took such a close look at it. I just installed them.
OK, those old models do have the cables fitted from the factory.
That is now a discontinued model, so quite old, but old models could be new from old stock maybe. That is definitely used, those marks on the battery terminals should not be there if the product was new.
Mümkünse bana bu İnvertörün ana kart resmini gönderebilir misiniz?
