VRM Portal - Dashboard show no data

Question

question

edvkossmann asked May 3, '22

No Data on VRM Dashboard after Firmware Update this Multipplus 2 48/5000, under site advanced is all live info fine.

VRM

vrm-03052022.png (56.3 KiB)

vrm2-03052022.png (226.1 KiB)

vrm3-03052022.png (27.9 KiB)

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Guy Stewart (Victron Community Manager) answered · May 03, 2022 at 11:32 AM

This has been resolved now, thanks for the report.

Please let me know if you still have the issue.

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Answer 1 · 2022-05-03T11:13:53Z

Guy Stewart (Victron Community Manager) answered · May 03, 2022 at 11:13 AM

There was another similar report at the same time here - VRM portal dashboard not displaying?

Can you try a different browser and confirm the other users bug report that it is occuring with Chrome (and not other browsers as well)?

The firmware update may have been a co-incidence (or not), I presume you are now running the latest?

It is quite easy to roll back the GX device firmware in the GX firmware menu if you would like to see if that makes any difference?

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Answer 2 · 2022-05-03T11:23:19Z

edvkossmann answered · May 03, 2022 at 11:23 AM

same problem as here

Tests mit Browser Chrome, Firefox und EDGE, alle haben keine Informationen zum Dashboard.

Your API sends the data to the website.

vrm4-03052022.png (334.4 KiB)

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.