question

electrichi01 avatar image
electrichi01 asked

Victron app and switching to new phone

Hello

How do you sync or connect from an old phone to a new phone with the app to retain all of the data?

Is there a specific process to login to the new phone?

Do we override the password?


Thanks,

Keith

VictronConnect
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6 Answers
electrichi01 avatar image
electrichi01 answered ·

Neglected to mention this app is connected to a MPPT and a DC to DC charger that are bluetooth.


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Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

There is nothing saved on your old phone all settings are in the devices. So just use the new one and you are good.

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electrichi01 avatar image
electrichi01 answered ·

Matthias

I did take a look today and it seems like there is a way to download the file.

Seems like it is a snapshot from the beginning.

Are you saying just reset the password on the new phone/new app, and it will restore the past historical data from the MPPT and DC-DC charger?

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the-doon avatar image
the-doon answered ·

Download the app on your new phone. Stand near the devices and open the app. Click on the device you want to look at and enter the pin code when prompted. You will now see everything you could see on your old phone. Your phone is only the display for the info stored on the device.

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electrichi01 avatar image
electrichi01 answered ·

Ok, I downloaded the app and disconnected the bluetooth from the first phone.

Seems like it can't find the new phone via bluetooth when it pops up the request for the pairing option?img-3204.png

And the reset of the pin option for the PUK code is coming up and I don't recall creating a PUK code?


See images.img-3203.png


img-3203.png (1.6 MiB)
img-3204.png (545.3 KiB)
1 comment
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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·
The default PIN is 000000 (six zero) unless you changed it.

The PUK is on a sticker on the MPPT.

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electrichi01 avatar image
electrichi01 answered ·

Got it sorted out with the distributor.

Needed to reset the puk and start over.

All of the data was there. =)


Thanks everyone!

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