Vrm portal error

Question

question

mikeb asked Mar 2, '19

Vrm portal showing 9kwh of consumption

Which in possible as the generator is disabled and not usable and the vrm isn’t showing any AC input too

VRM

89254f6c-5700-4baa-b21e-842eefc6c680.png (141.0 KiB)

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Answer 1 · 2019-03-03T04:46:08Z

Paul B answered · Mar 03, 2019 at 04:46 AM

Hi this is not enough Information, can you please give some system details and past figures .

ie has it happened before or is this a one off.

otherwise a answer is not possible sorry

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Answer 2 · 2019-03-03T16:06:54Z

mikeb answered · Mar 03, 2019 at 04:06 PM

System details aren’t the problem

It’s a error in the reporting

There has been no generator active on the installation but the vrm is reporting one

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