Hello,
I can't get a connection to my EM24 Ethernet. A ping works but a connection with Cerbo GX or the Carlo Gavazzi UCS 7 - UCS [1] does not.
On the Display in the Info Menu, I get the info boot [2].
A reset and a power off doesn't change anything.
Any Idea?
Thanks Flo
[1]
[2]
Hi together,
I sent my device to my seller and he replaced for a new one.
After that everything works.
Regards
Florian
This issue is a known issue and could be solved via a new Software which you can download at Victron Professional.
Hi!
Did you manage to resolve the issue? After trying to perform a firmware upgrade to the EM24 I unfortunately have the same problem...
Thanks
Benjamin
Hi together,
i have the same problem like beme.
After recommended FW Update no connection possible.
Response of Carlo Gavazzi Germany was that I must contact my seller for support of victron energy.
Has somebody solved this issue?
Regards,
Holger
