Venus GX disconnects from WiFi after some days and has to be rebooted

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andyridyard asked Aug 10, '21

Venus GX disconnects from WiFi after some days and has to be rebooted

For over a year I've been happily using a Victron system comprising Multiplus II (5kW), BMV712, Two Smartsolar chargers, and a bank 8kWHr, 48V PbA batteries. All connected to Venus GX, which connects to house Access Point.

The Access Point is reset every 24 hours to prevent build up of sessions with other devices. The GX behaves fine for days, but recently stops being seen through the VRM, requiring me to go to battery shed and battle through cobwebs, to physically power cycle just the GX. All is then fine again for a few days more. Are there any diagnostic checks I can run, or settings to change to overcome this?!

Thanks in advance to anyone out there who can throw light on this

Venus GX - VGX

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Answer 1 · 2021-08-10T08:38:41Z

Matthias Lange - DE answered · Aug 10, 2021 at 08:38 AM

There is a setting in the VRM Portal menu of the Venus to automatically reboot the Venus if there is no connection to the VRM portal for set time.

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Answer 2 · 2021-08-10T09:14:15Z

seb71 answered · Aug 10, 2021 at 09:14 AM

Try v.2.60 (and disable automatic updates). Wi-Fi works better in that for me (but I have a Cerbo GX).

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Answer 3 · 2021-08-10T09:15:32Z

nickdb answered · Aug 10, 2021 at 09:15 AM

I would suggest it is AP or signal related. If anything, I have found that wifi is lot better on the newer versions.

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Answer 4 · 2021-08-18T19:36:46Z

mvader (Victron Energy) answered · Aug 18, 2021 at 07:36 PM

Hi @AndyRidyard , which version of Venus OS are you using at the moment?

And, once it has failed, what do you see in the menu? They method to find out would be to go to the Venus GX, and access it via its built-in access point. Preferably make a screenshot when in there.

Thanks!

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