question

chrisawp avatar image
chrisawp asked

Venus not showing on VRM and Victron Connect

Hope someone can help,


This particular site doesn't show the Venus correctly in the device list Gateway section, installation also isn't visible on Victron Connect.

Site is accessible via Remote Console, Venus firmware is V2.72 and the Multi is on the latest FW.

Any ideas?


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1627308996065.png

VRM
1627308996065.png (45.5 KiB)
1627309044223.png (5.9 KiB)
3 comments
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chrisawp avatar image chrisawp commented ·
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Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ chrisawp commented ·
I'll ask.
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Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ chrisawp commented ·
Can you please try rebooting the GX device (should be possible via remote console)?
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0 Answers