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Multiplus 2 not inverting

Having an issue with a multiplus 2 inverter/charger, we’ve just added in a solar system to an existing battery back up system with a pre-installed multiplus 2. We have full communication with the multiplus through a cerbo and it charges the BYD battery fine however when we drop the Ac in the inverter doesn’t switch over to supply power to the essential loads?


a bit of help would be greatly appreciated

MultiPlus Quattro Inverter Charger
2 |3000

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