question

tariq avatar image
tariq asked

Unsatisfactory repair by a Victron authorized repair shop

Easysolar II GX was commissioned at the beginning of August 2020,, after five weeks a day the mppt stopped working, was sent to an authorized Victron repair shop, they said there was nothing wrong with the unit, just needed to have the firmware updated and the grid code was changed to something other than South Africa

So that means that I shall not be in compliance with South African regulations, Also, can someone explain to me why would an inverter stop functioning if the firmware is out of date

I am based in South Africa

EasySolar All-in-One
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1 Answer
Daniël Boekel (Victron Energy Staff) avatar image
Daniël Boekel (Victron Energy Staff) answered ·

Hi @Tariq

I've sent you an email.

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