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Virtual Switch Easy solar

I recently programmed the virtual switch on the easy solar 48/5000 for a generator remote start (Dedicated generator setting). I have the settings for the genset to start when the load is at 4500watts and battery at 45 volts. When testing we loaded the circuit and the genset kicked in at 4500 watts as programmed but the AC in didn't switch over. Would this be because the battery was still at a full charge (showing 100%) and was approx 52 volts when we did the testing? Or should the AC in relay switch over under the above conditions.

Thanks in advance.

virtual switch
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