VRM display problems

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e-box asked Jan 14, '19

VRM display problems

Hello, since a few weeks I experience on VRM (on the PC) some display problems:

1. The complete site is reloading from time time.

2. In the Advanced tab: when zooming into a graph, the zoom is automatically reset after a short time (not handy for analyzing...)

This happens when I launch VRM via Firefox, Chrome or IE (on both Win7 and Win10).

Is this a known issue?

VRM

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ben ♦ commented · Jan 14, 2019 at 06:18 PM

I've been seeing this issue as well. I've resorted to taking screenshots of the graphs after zooming in, so I can look at them for more than a few seconds.

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Modifications Space

Node Red Space

Answer 1 · 2019-01-14T17:55:06Z

mvader (Victron Energy) answered · Jan 14, 2019 at 05:55 PM

Hi, E-Box, welcome! I’m quite sure that this is abug (which will very soon be fixed). I’ll check and let you know.

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mvader (Victron Energy) ♦♦ commented · Jan 14, 2019 at 07:46 PM

One update: reloading from time to time is normal: that happens when a new version is deployed.

The other two are being worked on; known bug.

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Answer 2 · 2019-01-21T07:37:58Z

mvader (Victron Energy) answered · Jan 21, 2019 at 07:37 AM

1. Complete site reloading from time to time is normal. It happens when we deploy a new version. See also:

https://www.victronenergy.com/live/vrm_portal:change_log

2. Was a bug; fixed now. Might take an hour before deployed.

Thanks for the consise and accurate report!

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e-box commented · Jan 21, 2019 at 05:15 PM

Great! It works now.

Thanks for solving!

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