question

Raymond avatar image
Raymond asked

Victron Smart Shunt configured as Energy Meter - Trend History Presentation

screenshot-20240609-180851.png

When retrieving trend information it appears that the historical data is incorrectly displayed in relation to the axis. The current live data appears to be correctly displayed.

Can anyone help please?

Energy Meter
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7 Answers
Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Hi @Raymond

This is a known issue in VictronConnect, which will be solved in a future version. See also https://community.victronenergy.com/questions/287140/smart-shunt-read-wind-turbine-output-correctly-but.html

Kind regards,

Thiemo van Engelen

1 comment
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Raymond avatar image Raymond commented ·
Thank you Thiemo van Engelen. I look forward to downloading a later version of VictronConnect in due course.


Raymond

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Sarah avatar image
Sarah answered ·

I’ll have a look later today - in the meantime have you checked to make sure you are on the latest firmware version (v 4.16)?

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Sarah avatar image
Sarah answered ·

No issues with trends here. SmartShunt configured as energy meter with latest firmware. img-8922.png


img-8922.png (132.2 KiB)
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Raymond avatar image
Raymond answered ·

Hi Sarah,

Yes, I'm running the latest firmware - see attached.screenshot-20240610-085800.png

screenshot-20240610-085811.png



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Raymond avatar image
Raymond answered ·

I just retrieved the same data for the same time period yesterday. As you can see it's all offset on the Y axis and reported as -'ve.screenshot-20240610-090414.png


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Sarah avatar image
Sarah answered ·

Hi @Raymond the changes in Current are relatively small? Perhaps if you disconnect the load and calibrate the shunt using VictronConnect it might correct itself.

Sarah.

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kevgermany avatar image
kevgermany answered ·

Have you changed the energy meter type in its settings? That can cause this behaviour.

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