The CCGX is not seeing my dongle. i am running the latest firmware. is there a trick to this ?
This wifi dongle is definitely supported from the current Venus version 2.33 and on.
It is on the list of supported wifi adapters here:
I also have one connected right now in my shed.
It works immediately when plugged in.
The trick you might be looking for is that it does NOT work with all micro usb cables. Please look around your house for other micro usb cables you might have (to charge a phone or something else), and try them all.
This thinner one definitely did not work:
This thicker one definitely did:
Maybe this Wifi dongle is not supported? Victron isn't very clear on which aparters are supported and which are not, unfortunately... Trail and error, it seems.
I have a similar problem with a site we installed late last week. I have updated the Firmware to Version 2.33, and have tried two different USB cable, one of which is a high quality product. Still unable to connect via the ASUS USB-N14 WiFi module.
Can we exchange the unit for something that is tried, tested and working please?
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