question

Jason Bolduc avatar image
Jason Bolduc asked

After VCConfigure update today, Multiplus no longer accepts the updated veconfig remote file.

"An error occured during the configuration process.

Error Message: 'File incompatible version number'

Error: mk2vsc-54"


I assume this is temporary as its been a recent (today) upgrade?

MultiPlus Quattro Inverter ChargerVEConfigure 3
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Kristof G. avatar image Kristof G. commented ·

Hoi

Short after the vcconfig update , i had a mk3update, maybe there was a change there too?

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2 Answers
javialcala avatar image
javialcala answered ·

Hi! New update work fine! Thank you . Very fast solución

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mvader (Victron Energy) avatar image mvader (Victron Energy) ♦♦ commented ·

Hi @javialcala; yes, after finding this issue it was fixed quite fast, thanks all for reporting this and our apologies for the mixup.

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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @Jason Bolduc

Thanks for reporting.

I was able to reproduce the bug, and will pass it along to the developers. Hopefully it is a quick fix.


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matthew-1 avatar image matthew-1 commented ·

Hi Guy,

I have found the same problem today, trying to upload a freshly edited remote VE Config file.

System is 3x Quattro 8kVA - 3 Phase - F/W 2655161, on a Venus GX running F/W 2.32

Cheers,

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Paul Mentesidis avatar image Paul Mentesidis commented ·

Same error here

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javialcala avatar image javialcala commented ·

same error in my multiplus ii after veconfigure update. Imposible to downgrade previous version because assistants need update to newest version.

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