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cramik asked

Low voltage alarm with no specific load and high SOC

Hi,

Yesterday and today, I experience several "Low voltage alarms" reported on the CerboGX web page (Multiplus II 48/5000/70-50, Pylontech batteries 4.8 kWh, connected to grid and SMA solar inverter). The latest alarm occurred at 23:14, which corresponds to the last hole in the voltage and current curves.

voltage-current-20230815.png

The same holes can be found on the SOC curve:

soc-20230815.png


The day before, I have also holes like that and also noticed a few alarms. For the previous days (and probably for weeks), the curves are clean without holes and no alarm occurred. I had also the same alarms a few months ago and it returns to normal operations without any modification.


Any idea of what is going on?

Thanks in advance.

Multiplus-IIlow battery warning
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seb71 avatar image seb71 commented ·

Can the Pylontech's BMS disconnect the battery? If it can, then that would also lead to Cerbo shutting down (so gaps in monitoring) even during the day since there is no MPPT to power the DC side. Just a guess. I might be completely off-track on this.

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cramik avatar image cramik seb71 commented ·

Some (or nearly all) of the gaps that can be seen during the past days are disappearing when zooming in. This is probably a minor bug in VRM display. Today, I had another alarm a 2.32 pm and by chance I was in front of my Victron at that time. That's the first time I notice it, the red led (low battery) was on, Cerbo was off (all leds switched off), last battery SOH a few minutes before at 100%, no particular load active, battery was still on (according to the battery leds). Afterwards, I regret to not have measured manually the voltage at battery output (to check your guess). The system restarted itself without any manipulation. This time the gap is much larger (30 minutes before the alarm) and it does not disappear when zooming in. Does the BMS reports a wrong value to VE.bus? Or is it a voltage measurements on DC input within the Multiplus?

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seb71 avatar image seb71 cramik commented ·

Low battery LED on Multiplus and Cerbo turning off do point towards a disconnected battery.

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When the system is working normally, measure the battery voltage with a multimeter and compare it to the reported value.

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Do you have DVCC on in Cerbo? It should be on.


You might need to reduce the Absorption voltage (at least for testing).

From the graph it seems that you now have it set at 52.4V. That's not particularly high for LiFePO4, as long as the cells are well matched and well equalized (same charge level). You can reduce it to 52V and see if it helps.

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cramik avatar image cramik seb71 commented ·
Thanks for your reply. I continue to monitor closely my system. The alarms are still present. A day with no Ethernet connection, I had only 9 alarms/disconnections. The other days with connection, it was above 20.

Alarms occur even if the solar power is around its maximum. It never occurs when the battery is under charge, always when it is discharging or idle. Usually Cerbo GX reboots (why? Internal firmware error or short battery disconnection?), it is not available for a few minutes and upon start-up an alarm is thrown. When the Cerbo GX is not available (I've no idea of its state because it does not respond on its web page), the measured DC voltage is fine (manually measured).

DVCC is Forced on, the Absorption voltage is configured at 52V. In the graphs, it oscillate around 52 V. I don't know if it is normal, but I guess so.


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1 Answer
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cramik answered ·

The first alarm in this sequence started from August 13th at 6.49 pm. On August 13th in the morning, I modified DVCC settings to limit charging power to 0 W until noon (I needed power to charge the car and I did not want to spend power charging the home battery) and then to 500 W (10A, instead of 1700 W in configuration, there is so much sun power available during Summer that battery gets to 100% in all cases). This limit of 500 W remains until now. There is a so high correlation between these alarms and the modification of DVCC settings that I will revert to the configured limit, at least for testing. I'll see if alarms continue to occur.

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ejrossouw avatar image ejrossouw commented ·

Which Pylontech's and how many do you have? How old are the batteries? Also, what are the maximum loads you have had at times?

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Related Resources

Additional resources still need to be added for this topic

MultiPlus-II Product page 

MultiPlus-II Manual

MultiPlus-II 230V Datasheet 

VE.Bus Error codes