question

bennettmvc avatar image
bennettmvc asked

Venus GX not connecting to VRM

My Venus GX is connected via ethernet and a wi fi range extender to my wifi network but is not accessible via remote console as in it is not appearing when I log in to my installations.

Also no data from the installation is gong to installation dashboard. The only indication tgat somehing is the green indicator light on top of the GX flashes 7 times then turns red before beginning the cycle again.

And the Venus does not show up as a device on the Victron Connect app.

Any ideas please




Venus GX - VGX
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

1 Answer
Martijn Coster (Victron Energy Staff) avatar image
Martijn Coster (Victron Energy Staff) answered ·

Hi @bennettmvc,
Did you update the Venus GX to the latest version.
Is the remote console option on? You can access it as described here:

https://www.victronenergy.com/live/venus-gx:start#accessing_remote_console_via_the_built-in_wifi_access_point

best regards
Martijn Coster - Victron Energy


2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.