question

Anton de Swardt avatar image
Anton de Swardt asked

3-Phase Quattro system Failures

We installed a DC Coupled 3-Phase Quattro System, consisting of:

3 x Quattro 8000/48

2 x Smartsolar 250/60

2 x Samrtsolar 250/70

Octo GX

BMV700

2 X REVOV Lithium Battery

We have experienced that the system trip in the mornings between 6-7am and switch back ON after 1 min.

Have checked network cables between inverters and Octo GX with Cable Tester and everything tested OK.

ESS is installed on all inverters. All settings confirmed!

Checked all other connections.

Remote Console show the following Errors in sequence:

#14 Device transmit error

#3 Expected devices error

I will appreciate any help please.

installationsoftware
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1 Answer
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi @adeswardt, sorry to hear about your troubles.

Start with replacing the network cables. And if that doesn’t help, see rest of Error 17 steps to take here:

https://www.victronenergy.com/live/ve.bus:ve.bus_error_codes

(I know you’ have different errors, but its the same category, communication issues between the units)

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