question

martin-haemmerli avatar image
martin-haemmerli asked

MPPT controllers listed twice in VRM portal

MPPT controllers are listed twice in VRM portal
Two of them exist in the real world. The other two do not exist. Deleting them has no effect.
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When the GlobalLink 520 is restarted, these two are listed even though they are not connected via VE.Direct.

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If you connect the two again via VE.Direct, four controllers appear again.


Thank you for looking into this and for your support.

Regards,

Martin

MPPT ControllersVRM
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1678034679713.png (15.5 KiB)
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2 Answers
Galin Radoslavov avatar image
Galin Radoslavov answered ·

You connect them each time in different port.

Switch them all or disconnect cables VE Direct- delete them in device list - reboot GX module and connect them back. I hope that now you will see the exact numbers of active controllers.

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martin-haemmerli avatar image martin-haemmerli commented ·
Thanks for stepping-in!

Deleting them and rebooting the GX module has no affected. They always reappear.

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jolir avatar image
jolir answered ·

Do you have them connected via a VE Direct cable AND Bluetooth simultaneously?

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martin-haemmerli avatar image martin-haemmerli commented ·

Thanks for stepping in! That is an interesting question. I assumed that I had to connect the controllers to the GlobalLink 520 via VE.Direct. So, I'm learning that this is not the case?

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martin-haemmerli avatar image martin-haemmerli martin-haemmerli commented ·

Removing the VE.Direct connections solved the issue!
Thank you for being so helpful!

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