question

corbach-happel avatar image
corbach-happel asked

Why AC in alert on VRM ?

My Victron ESS with Cerbo gx works right, but on VRM Portal it send Alarm: AC in not available .It doesn’t show the value from the EM 24. in the menue of Remote console this value is alright. How can I set it correctly?

VRM
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2 Answers
matt1309 avatar image
matt1309 answered ·

In your cerbo gx settings what have you set the "Role" of EM24 to have. I'd maybe make sure that it's correctly set to Grid meter.


I dont have an EM24 but for ET112 you go settings -> energy meters -> select the meter and then select the role to be Grid meter.

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corbach-happel avatar image
corbach-happel answered ·

Thanks for your answer, but it doesn’t help.

Of course in the settings of the EM24 the role is grid meter.

This alert rest’s.

What can I do?

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