question

vronsky avatar image
vronsky asked

VRM Portal showing non-existant devices...

My portal is showing devices (2x Tank, 2x Temp sensor) that are not connected to my Venus.

When I delete them, they return again....

Can Victron have a look, and correct ?


V.


VRM
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3 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @Vronsky,

The VRM team is aware of this (disconnected devices remaining on VRM) and will be addressing it in a future update.

It's also an issue for me because I test a lot of things - so I will be reminding them.

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vronsky avatar image
vronsky answered ·

FYI: these devices showing were never connected before..

I applied for the portal very recently, and no devices connected ever yet.



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vronsky avatar image
vronsky answered ·

Any update on this issue ?

Really annoying.

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