question

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johnhb asked

Status incorrectly showing discharging when system is charging.

Hi.

We have a setup with a Quattro 8k, a large bank of PylonTech batteries and 3 SmartSolar charge controllers. The panels and batteries have been added over time. The system seems to be working fine, but the charge/discharge status shown for the inverter/battery is incorrect. On the dashboard of the VRM portal both battery and inverter show "Discharging" and -1150 W and the dots are moving away from the battery. In the Remote Console status display the dots are moving towards the battery, the value is -1150W and the inverter shows Discharging. But clearly if you look at the system and it's daily cycle, it is charging. Any ideas how to fix this ?

battery charging
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3 Answers
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johnhb answered ·

View of VRM dashboard


1665820349528.png




1665820349528.png (73.9 KiB)
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johnhb answered ·

Remote Console

1665820543786.png



1665820543786.png (71.9 KiB)
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johnhb answered ·

The SOC graph below clearly shows that it is in a charging phase. The system is working fine - it is reporting incorrectly.
1665820718112.png


1665820718112.png (27.5 KiB)
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