Firmware update from VRM returning error 1300

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micmak asked Sep 12, '22

Firmware update from VRM returning error 1300

Hello,

This started today, I never had this issue before. I logged in today to check if there are any new updates and got the below:

This usually checks for the Quattro 48/8000/110-2x100 rev2 firmware and the two BlueSolar Charger MPPT 150/45 rev3 firmware.

Everything else is working for me. VRM is fine, local connectivity with modbus to homeassistant is fine as well.

Any ideas?

vrm firmware update

1662970237230.png (41.0 KiB)

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nickdb answered · Sep 12, 2022 at 09:28 AM

@Luit Jan please try toggle 2-way communication settings in the GX console under vrm tab,

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Modifications Space

Node Red Space

Answer 1 · 2022-09-12T08:19:06Z

nickdb answered · Sep 12, 2022 at 08:19 AM

Have you tried rebooting it?

3

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micmak commented · Sep 12, 2022 at 08:58 AM

I just did but the problem remains

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nickdb ♦♦ micmak commented · Sep 12, 2022 at 09:10 AM

Is the GX up to date? If not update it.

You can also try going into settings and disabling 2-way comms and re-enabling it.

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micmak nickdb ♦♦ commented · Sep 12, 2022 at 09:26 AM

cerbo gx is updated to the latest version. toggling 2-way comms fixed the issue it seems

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Answer 2 · 2022-09-12T09:18:01Z

Luit Jan answered · Sep 12, 2022 at 09:18 AM

Hi All,

I experience exactly the same. Something that worked perfect until now and nothing changed in the Cerbo settings. Have the same error 1300.

During scanning I get this message.

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Answer 3 · 2022-09-12T09:19:01Z

Luit Jan answered · Sep 12, 2022 at 09:19 AM

Additional info: Cerbo firmware version 2.89

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Answer 4 · 2022-09-12T09:20:59Z

nickdb answered · Sep 12, 2022 at 09:20 AM

We're following up with the VRM team.

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Answer 5 · 2022-09-12T09:46:49Z

Guy Stewart (Victron Community Manager) answered · Sep 12, 2022 at 09:46 AM

@micmak and @Luit Jan - We have a technician standing by to investigate but he needs your permission to access your system remotely?

If you agree, please enable it in General Menu of your GX device, and report back.

If any one else is experiencing the same issue, please let us know (and do the same remote support enable).

cleanshot-2022-09-12-at-194516.jpg (50.1 KiB)

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Answer 6 · 2022-09-12T09:56:30Z

Luit Jan answered · Sep 12, 2022 at 09:56 AM

I have 2 way communication ON

I accept Remote support.

You can access the system.

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Answer 7 · 2022-09-12T09:59:14Z

Luit Jan answered · Sep 12, 2022 at 09:59 AM

IT WORKS again. Don't no what solved the problem but I have now the normal overview.

Thanks for the suggestions.

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

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