Hi everybody
I just wonder if I made something wrong or if I'm facing a "system feature"
In my newly installed structure (see screen shot) I have one Fronius inverter but it is listed twice in VRM portal.
If I delete one, the other or both instances, they come back automatically
From CerboGX interface (and physically) only one inverter is present and parameterized
any idea how to correct this ?
best regards
Looks like a bug. I'll report it for you.
Is it ok for the developers to check your system, If so please give us the VRM instance no. Thanks.
Hi kevgermany and thank you for your help
in between I made some changes in my network (to have all links wired instead of wireless) and this lead to what seems to be a big mess in my installation.
The VRM portal has lost the connection to all device, despite several reboot of the CerboGX. In local everything is fine (except the lost to Fronius) but remotely : no devices, even cerbo, is detected from VRM portal.
What ID do you need:
- the VRM portal ID from cerboGX page, is it safe to share this on a public forum?
- or the VRM installation ID giving access to installation page on VRM?
It's the number immediately after the word installation in the web address. These are password protected, so reasonably safe, but I'll delete it as soon as it's copied to the developers.
yes question was for portal ID mainly, the other one is linked to my account, that I know.
But I have another type of "system feature" : by activating ethernet link instead of the wireless connection I loose the capacity for the cerboGX to communicate with VRM portal and Fronius, any internal communication is fine even through the ethernet IP address but external: nothing.
Is there a procedure to switch to ethernet instead of wifi?
One of the others will have to help with your system feature, sorry
No problem, thank you for your help kevgermany, I will open a new thread for the other issue.
