question

sd-jesse avatar image
sd-jesse asked

"Last Updated" in VRM

I've got a customer who is logging into the VRM and seeing that it was "last updated" 5-7 hours ago sometimes, though other times it says "a few seconds ago". Refreshing the page, clearing cookies and cache etc on the device don;t fix the issue.

The customer installed a booster for his wifi and get's a good signal at the victron and internet access with other devices on the network.


Just wondering if this is just a Victron Server thing or an indicator of something else we could change.


Thanks.

VRM
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2 Answers
seb71 avatar image
seb71 answered ·

A LAN cable connection between the router and the GX device (Cerbo ?) would be the best option. If not possible, try with a USB WiFi dongle for that GX device.

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lifeingalicia avatar image
lifeingalicia answered ·

Check the logging setting - may improve the situation. Mine is set to 15 minutes works well.

Max delay I see is 10 minutes until it switches to real time or near real time

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