question

beilstein avatar image
beilstein asked

EV Charging box doesn't recognize one type of car

We tested the charging box, it generaly works, with Mercedes BMW and Tesla, but not with a Smart EQ, it is not recognized and therefore no charge is possible. We changed the charging cable, that was not the reason. Can we test something else or is this possibly due to the firmware?

charge controller compatibility
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1 Answer
Lucian Popescu (Victron Energy Staff) avatar image
Lucian Popescu (Victron Energy Staff) answered ·

Hi, yes, a firmware update will fix it, please add me as admin in vrm and I can do that (lpopescu@victronenergy.com)


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