Connection Problem after update 2.37 MPPT 100/20

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jan1976 asked Mar 19, '22

Connection Problem after update 2.37 MPPT 100/20

Hi there, After I had to update my three MPPT 100/20 from 2.25 to 2.37 I have connection problems. The controllers work normally when I try to access them it connects for 1-2 seconds and then disconnects and it starts over. Restarting the controller and the app did not result in any improvement. Anyone an idea. greetings jan

MPPT Controllers firmware update Bluetooth

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Answer 1 · 2022-03-19T12:18:25Z

Matthias Lange - DE answered · Mar 19, 2022 at 12:18 PM

Did you look through the troubleshooting section of the manual of the MPPT?

https://www.victronenergy.com/media/pg/Manual_SmartSolar_MPPT_75-10_up_to_100-20/en/troubleshooting-and-support.html#UUID-586aa4b2-266c-8244-efd7-1ee9270abd2c

There is also a troubleshooting section in the VictronConnect manual.

https://www.victronenergy.com/media/pg/VictronConnect_Manual/en/troubleshooting.html

The last step would be to create a service report

https://www.victronenergy.com/media/pg/VictronConnect_Manual/en/troubleshooting.html#UUID-98bc9211-902b-01a0-96b9-1f314c4d63c5

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Answer 2 · 2022-03-19T16:56:58Z

jan1976 answered · Mar 19, 2022 at 04:56 PM

Hi I restarted my phone and disconnected and reconnected everything. I had to register again with a code and now all the controllers are working again Greetings Jan

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

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