Good day, I have a technical issue - my supplier/distributor does not reply to calls or emails, same for the regional sales manager - I find no other recourse on the Victron site - how does one escalate a situation like this ?
asked
Victron Support
There's a support page, detailing how to go about this.
https://www.victronenergy.com/support
Part way down is a distributor finder link. The distributors are responsible for all support in their areas.
I'm assuming you haven't found that link.
