question

perry-westphal avatar image
perry-westphal asked

ET340 keeps disconnecting, after every reset it works again

This is my second installation with same problem.
Do I need to change something in the ET340? How?

Problem:
gridmeter-keeps-disconnecting-after-reset-connecti.jpg

Energy Meter
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1 Answer
lgnde avatar image
lgnde answered ·

How did you solve this issue?

We have the same issue, the ET340 gridmeter disconnectes every minute for about 5 seconds, and so on. We already changed the ET340 and the RS485 cable. Both ET340 were running on firmware B-7.

Could this be a firmware issue? And if yes, how should we update the meter?

Best regards,

Willem

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