Hi there,
I have a Quattro 48/10000/140-2x100 that overheats/shuts down with constant loads of around 5kw. On closer inspection I noticed that the fans aren't turning on, even with high loads (5+ kw). Does anybody know much about the cooling system on these? what conditions need to be met for the fans to turn on? the temp sensor sounds a high temperature alarm so I would expect the fans to kick on.
I live 8 hours from the closest Victron dealer (im in Wellington New Zealand and Victron has an office in Auckland). AEP (Victrons distributor in New Zealand) will request that I ship the inverter back to them but shipping costs hundreds of dollars for a 51kg inverter and there is no insurance if its damaged along the way so i'm hesitant to ship it.
To date I have used ve config to set everything to default hoping it had "silence fan" assistant running and updated firmware to version 485 but it hasn't helped. Can I replace the fans myself? does anyone have teardown instructions for a Quattro 48/10000?
Any help would be greatly appreciated, I use this to run my home so im feeling the pressure to get this fixed.
Thanks,
Zac
