question

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alert asked

VRM Status?

I see there are a couple of other similar posts with no good answers. Where can we find the status of the infrastructure that runs the VRM portal? I am missing data on all the graphs and the dashboard installation data. The behavior is the same on multiple browsers and incognito windows. I see the data in the VRM mobile app for my installations. All installations are missing data. It sure would be nice to have a place to go and see what the current issues are with the VRM, what the estimated time to resolution is for current issues, and completed fixes for historical issues.

VRM
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1 Answer
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alert answered ·

I figured out what is causing this. The time frame is set to 'blank' upon first login causing no data to be displayed.

1700237832725.png

This doesn't seem to be the most intuitive default behavior. Once you click and choose a time frame:

1700237965953.png

Data will be displayed in the graphs and on the dashboard.


1700237832725.png (2.2 KiB)
1700237965953.png (3.3 KiB)
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Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.