Reset PIN Code Blue Smart IP67 Charger

Question

question

caki asked Aug 26, '21

Reset PIN Code Blue Smart IP67 Charger

I got an Blue Smart IP67 charger 24/8 and pairing is failing. When I try to reset the Pin Code, it gives me the error: "PIN Code reset is not possible, contact your Victron dealer" after a Busy message.

I tried two different phones. I was never able to connect so there is no bluetooth connection to forget. Tried to poweroff/on the unit and for the first 30 seconds it says that is not able to reset the PIN and that I should wait 30 seconds.

The green light is steady on and the yellow is slow blinking, There is no battery connected as I need to setup the battery type first (lithium)

What else can I do to reset the PIN?

Thanks

charger Bluetooth

3

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

caki commented · Aug 26, 2021 at 11:30 PM

I forgot to mention that when scanning I see the the name "BSC IP67 24/8 xxxxxxxxx" where xxxxx is the serial number.

0 ·

achmed commented · Jan 24, 2023 at 09:15 AM

I have the same problem. Why does it not work as per manual and program? Please advise.

0 ·

Thiemo van Engelen (Victron Energy staff) ♦ achmed commented · Jan 24, 2023 at 11:01 AM

Hi @Achmed

What are you trying as PUK code?

Kind regards,

Thiemo van Engelen

0 ·

Modifications Space

Node Red Space

Answer 1 · 2021-08-28T19:13:07Z

Alexandra answered · Aug 28, 2021 at 07:13 PM

@caki

Try resetting it to default and starting again using these instructions.

There are other troubleshooting options for connecting.

screenshot-20210828-211059.jpg (89.7 KiB)

2

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

mrhappy commented · Aug 28, 2021 at 07:28 PM

Thee BlueSmart IP67 that @caki ask about does not have a mode button...

Instructions for PIN reset is as follows:

Blue Smart Chargers IP67

On the device list: tap or click the three-dots menu on the right side of the product description. A menu will pop up offering a 'Reset PIN code' option. Click that, and enter the PUK code. The PUK code can be found on the product label, on the back of the product.

If this is what you are doing and it does not work, I don't know, maybe the unit is faulty?

0 ·

caki mrhappy commented · Aug 28, 2021 at 08:31 PM

Yes, that's exactly what I'm doing. It does look like he unit has a problem and I did open a support request with Victron.

0 ·

question